These Terms of Service ("Terms") constitute a legally binding agreement between you and Warrn Inc. ("Company," "we," "us," or "our") regarding your use of the Warrn incident management platform and related services (collectively, the "Service").
1. Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
Warrn provides an AI-powered incident management platform designed to help organizations detect, respond to, and resolve system incidents. Our Service includes:
- Intelligent incident triage and prioritization
- Automated response workflows
- Real-time monitoring and alerting
- Integration with third-party tools and services
- Analytics and reporting capabilities
- Multi-tenant architecture for team collaboration
3. User Accounts and Registration
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to provide accurate, complete, and current information during registration and to update such information as necessary.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to your account.
4. Beta and Early Access Features
From time to time we may offer experimental, beta, or early access features and modules before they are generally available. For any such features:
- Features may be incomplete, unstable, or subject to change without notice.
- Access may be limited by invitation, seats, modules, or usage quotas, and may be accepted or declined at our discretion.
- Beta and early access features are provided "as is" without warranty of any kind — we do not guarantee their completeness, reliability, or availability.
- We may modify, suspend, or remove beta and early access features at any time without notice.
5. Feedback
- You are encouraged to provide feedback, suggestions, or bug reports about the Service.
- We may contact you for follow-ups, surveys, or interviews.
- Feedback may be used without compensation or obligation to improve the product.
6. Confidentiality
Pre-release features and related materials may include confidential or proprietary information. You agree not to disclose or distribute such information without our written consent.
7. Privacy
Usage data and logs may be collected to operate and improve the Service. Data handling is subject to our Privacy Policy.
8. Suspension and Termination
We may suspend or terminate your access to the Service, or to specific features, at any time for breach of these Terms or where reasonably necessary to protect the Service. You may stop using the Service at any time.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.
10. Changes to These Terms
We may update or amend these Terms at any time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka.
12. Contact Information
For questions about these Terms, please contact us at support@warrn.io.