Warrn vs Opsgenie
Atlassian decided when Opsgenie ends — where you go next is your call. If you have to migrate anyway, it should be to an upgrade.
Opsgenie is gone for good on 5 April 2027
- Atlassian pointed customers at Compass or Jira Service Management — then announced Compass is being phased out too.
- New sales and trials ended in June 2025 — you cannot add seats or start a new term. The only decision left is where you land.
What Warrn does better
- Agentic investigation
- Every alert diagnosed the moment it fires — a typed verdict before anyone opens it.
- Semantic alert grouping
- Related alerts collapse into one incident by meaning, not rules.
- Resolve from the call
- Press 4 to acknowledge, 6 to resolve — straight from the keypad.
- Automatic war rooms
- A Google Meet is provisioned when severity crosses your threshold.
- Status pages and monitors
- Built in (early access) — Opsgenie never shipped them at any tier.
- First-party CLI
- On-call and incidents from the terminal, with JSON output for scripting.
And so much more!
On-call. Rotations, overrides, and escalations across your teams and services.
Incidents. Declare an incident — the warroom builds itself.
Heartbeats & Monitors. Websites, APIs, and cron jobs, checked from six regions.
Status Pages. Public and private pages, updated from the incident in one click.
Incident kanban. Drag incidents through investigating, mitigated, and resolved.
Warrn Scribe. Joins the incident call, transcribes in real time, and keeps a live view of what is next.
Postmortems. The RCA drafts itself from the timeline, ready for review.
Action items. Captured on the call, assigned, and chased until done.
Don’t migrate sideways
Atlassian’s wizard will move you to Jira Service Management. Here is what it does not mention on the way.
- Migrating to Jira Service Management silently drops data retention from indefinite (Opsgenie Enterprise) to 1 year on Standard and 3 years on Premium — and deleted alert data cannot be recovered. This is on no pricing page.
- Source
- 24 integrations are no longer configurable after migration, and 9 reports were removed outright — including Post Incident Analysis and Postmortem.
- Source
- JSM has four tiers, and the only one that fully replicates Opsgenie Standard is Premium. On Standard an unacknowledged page cannot escalate and there is no voice — and Premium runs $51.42/agent/month, 2.6× what Opsgenie Standard cost.
- Source
- The free tier shrinks from 5 users to 3 agents.
- Source
What the options cost
Warrn next to where migrating teams land, at your seat count.
Professional · $29.00/user/mo
Premium · $51.42/user/mo · annual rate not published — monthly rate shown
Business · $41.00/user/mo
Pro + On-call add-on · $45.00/user/mo · annual rate not published — monthly rate shown
Estimates, not quotes: seat cost for 80 responders over twelve months, billed annual. Tiers are matched for feature parity, so check each vendor’s pricing page for the full picture.
A config change, not a project
Three steps off Opsgenie, and nothing switches off until you have watched Warrn handle a real on-call week.
Repoint your alert sources
The API is Opsgenie-compatible — senders keep working after a base-URL and auth-header change.
Import everything
Teams, schedules, alerts and incidents — read-only, run it as often as you like.
Run both, then cut over
Nothing switches off until Warrn has handled a real on-call week. We cut over with you.
You won’t do it alone — a Warrn engineer works the migration with you, from first import to cutover.
Built by people who have been paged by Opsgenie
Years of Opsgenie pages taught us its flaw: it woke you up, then considered its job done. The loop never closed. Warrn closes it.
FAQs
The questions teams actually ask us when they are weighing Warrn against Opsgenie.
How this comparison was built · Last verified July 26, 2026
Start with your noisiest service
Point one alert source at Warrn and watch it get quiet.
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