Postmortems

RCAs that write themselves

Drafted from the timeline and the war-room transcript, in your template's exact sections. A human reviews — nothing publishes itself.

Written from evidence, not memory

Three days later, nobody remembers 3am. The draft starts from what was recorded.

Every source, already in the doc

The incident timeline — minus the operational noise — plus Scribe's call summaries and action items, synthesized into prose. Not a transcript dump.

Your template, section by section

Summary, Impact, Root Cause, Lessons Learned — whatever your template says, the draft fills those exact sections. Change the template, change every future RCA.

From resolved to published

Draft, ready for review, published — with a deadline that keeps it honest.

1

Resolve the incident

Turn auto-drafting on and a draft appears minutes after resolution. It never publishes itself — and it never overwrites a section a human touched.

2

Review it together

The RCA lives in Spaces — the same editor as your runbooks. AI edits when you want them, full version history and restore when you don't trust them.

3

Publish on time

Every severity has an RCA deadline — three days for a Sev1 — with Slack reminders that keep nudging until it's ready for review.

The paperwork, done properly

Deadlines by severity

Sev1 gets three days, Sev4 gets fourteen — set your own, with follow-up reminders when a deadline slips.

Leaves the building cleanly

Markdown for the repo, branded PDF for the customer, one-click sync to Confluence.

Every edit, recoverable

Full version history with restore. Publishing locks the record — earlier versions stay.

Action items that outlive the doc

Scribe's action items land in the RCA as a task list, and post-incident tasks are tracked until they're actually done.

The next investigation finds it

Published RCAs live in Spaces beside your runbooks, indexed for search — so the next time something similar fires, the agent arrives with what you learned.

Start with your noisiest service

Point one alert source at Warrn and watch it get quiet.

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