RCAs that write themselves
Drafted from the timeline and the war-room transcript, in your template's exact sections. A human reviews — nothing publishes itself.
Written from evidence, not memory
Three days later, nobody remembers 3am. The draft starts from what was recorded.
Every source, already in the doc
The incident timeline — minus the operational noise — plus Scribe's call summaries and action items, synthesized into prose. Not a transcript dump.
Your template, section by section
Summary, Impact, Root Cause, Lessons Learned — whatever your template says, the draft fills those exact sections. Change the template, change every future RCA.
From resolved to published
Draft, ready for review, published — with a deadline that keeps it honest.
Resolve the incident
Turn auto-drafting on and a draft appears minutes after resolution. It never publishes itself — and it never overwrites a section a human touched.
Review it together
The RCA lives in Spaces — the same editor as your runbooks. AI edits when you want them, full version history and restore when you don't trust them.
Publish on time
Every severity has an RCA deadline — three days for a Sev1 — with Slack reminders that keep nudging until it's ready for review.
The paperwork, done properly
Deadlines by severity
Sev1 gets three days, Sev4 gets fourteen — set your own, with follow-up reminders when a deadline slips.
Leaves the building cleanly
Markdown for the repo, branded PDF for the customer, one-click sync to Confluence.
Every edit, recoverable
Full version history with restore. Publishing locks the record — earlier versions stay.
Action items that outlive the doc
Scribe's action items land in the RCA as a task list, and post-incident tasks are tracked until they're actually done.
The next investigation finds it
Published RCAs live in Spaces beside your runbooks, indexed for search — so the next time something similar fires, the agent arrives with what you learned.
Start with your noisiest service
Point one alert source at Warrn and watch it get quiet.
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