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Comparison

Warrn vs Squadcast (now SolarWinds Incident Response)

The lowest sticker price in the category — kept low by holding workflows, runbooks, status pages and every AI feature at higher tiers.

Squadcast is now SolarWinds Incident Response

SolarWinds acquired Squadcast in March 2025 and the product now ships as SolarWinds Incident Response. squadcast.com redirects to solarwinds.com, and the support site has moved to support.incidents.cloud.solarwinds.com. Pricing has been restructured under the SolarWinds brand — third-party listings still showing the old Free/$12/$19/$26 ladder are stale.

Feature by feature

Where a capability is gated behind a tier, metered, or sold as an add-on, the cell says which — including in our own column.

Features
Est. cost / year

Where the products diverge

Agent investigates every alert
Agent opens a PR with the fix
Structured root-cause verdict
Extend and govern the agent
AI notetaker on the incident call
Escalation without caps
Voice paging with keypad resolve
Semantic alert grouping
Uptime & heartbeat monitoring
Public status page
MTTA / MTTR analytics
Customer impact tracking
First-party CLI
Warrn
Warrn
Professional
Warrnagen, on every alert
Code-fixer sub-agent in a Docker sandbox
Category, confidence, culprit SHA, ranked actions
Any MCP server, SKILL.md runbooks, per-tool approval
ElevenLabs Scribe v2, live Slack summary
Unlimited, 9 recipient types
Press 4 to ack, 6 to resolve
Vector + BM25, tunable threshold
HTTP/TCP/DNS + SSL from 8 regions, heartbeats
Custom domain, private pages, 90-day history
Pro+, with CSV export
HubSpot pools, Zendesk ticket links
Full TUI dashboard, --json everywhere
Squadcast
Premium
Enterprise-only
Enterprise-only, prose
Advanced escalations Premium+
Metered per call; keypad resolve not published
Intelligent grouping Enterprise-only
No uptime checks; heartbeats not published
Premium+, included
Not published
Premium+ stakeholder roles

What teams tell us about Squadcast

Every claim below links to a primary source — a vendor pricing page, documentation, a published status history or an SEC filing.

01.
All AI features — incident summaries, suggestions, intelligent alert grouping — are Enterprise-only.
02.
Incident workflows, runbooks, SLO tracker and status pages are all unavailable on Pro.
03.
Notifications are metered on Pro, with rest-of-world SMS and voice at $0.35 each beyond the allowance.
04.
No uptime or synthetic monitoring at any tier.

Where Squadcast (now SolarWinds Incident Response) wins

The lowest published entry price in this comparison at $15/user/mo, with status pages included at Premium rather than sold separately. If cost is the dominant constraint and you do not need AI, it is a reasonable, unglamorous choice.

FAQs

The questions teams actually ask us when they are weighing Warrn against Squadcast.

How this comparison was built · Last verified July 26, 2026

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