Declare an incident. The room builds itself.
A Meet, a Slack channel, and Scribe in the call keeping a live picture of what's known and what's next.
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Alert to incident — every piece of context carries over.
4 severities
Sev1–Sev4 — each with its own policy and RCA deadline.
While you fix the thing
Warrn tracks the SLAs, drafts the updates, and keeps the timeline honest.
Scribe keeps the room honest
Joins the call, transcribes in real time, and maintains a live view of what's known, what's suspected, and who's doing what.
The ambient agent
Suggests the title, the affected customers, and the action items — built from evidence in your logs, deploys, and dashboards. You accept or dismiss.
Run it like you mean it
The structure that keeps a bad hour from becoming a bad week.
- Promote from an alert
- One click turns an alert into an incident and carries every piece of context with it.
- Update SLAs per severity
- Each severity has its own policy — Warrn reminds the channel when the next update is due.
- Commander & responders
- Who's running it and who's in it, recorded on the timeline as people join and leave.
- A channel per incident
- A dedicated Slack channel with a live incident card — reminders and updates land in its thread.
- Customer impact
- Track affected customers and pools on the incident, not in a spreadsheet after the fact.
- A timeline that stays honest
- Status changes, severity changes, comments, joins — recorded as they happen, not from memory.
Running an incident
After the incident
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Start with your noisiest service
Point one alert source at Warrn and watch it get quiet.
- Free Basic plan
- No credit card required